Returns

TYTOCARE 90-DAY MONEY BACK GUARANTEE We back every sale of TytoHome™ with a 90-day money back guarantee.If you don’t like the product, if it just doesn’t work for you, return it. Within 90 days of receipt, TytoHome™ may be returned for any reason. If you would like to request a refund or exchange, please contact us by phone (1-866-971-8986) during business hours (8am-5pm EST) or email our support team support@tytocare.com Briefly explain to us your reason(s) for requesting a return. We can better serve you if we understand the reasons for your request. When we receive your package, we will credit the card you paid with or send a check for the full purchase price of your product (s). Please allow up to a couple of weeks for package delivery to us, and for us to process your request(s).

Return Policy

Within 90 days of receipt items may be returned for any reason. We will not refund shipping costs, unless items are defective. Defective items may be returned for any reason within 90 days of receipt with a full refund of your purchase price, including shipping costs. We do not accept returns after 90 days.

We do our best to make returns and exchanges as simple as possible. You may cancel, return and receive a refund for your purchases on the Site if you notify us of such cancellation within the first 90 days after delivery (with respect to tangible products) or after purchase (with respect to subscriptions to our services) (the “Cancellation Period”). In order to exercise such right of cancellation, you must notify us of cancellation within the Cancellation Period. When cancelling purchases of tangible products, we may either provide you with a prepaid shipping label or direct you to return your product at our local dealer, after asking you to send us a picture of the product you wish to return.

We will provide you a refund for cancelled purchases once we approve that the product is returned in it’s unused, original and merchantable condition and in its original packaging, including all accessories.

To start your product return process, simply contact us at support@tytocare.com.

Refunds will be effected via the same method of payment used to order the product (credit card, debit card, PayPal, etc.). Please allow up to 90 days from when we receive the item, for the credit to appear in your account. Keep in mind that some refunds may take over 90 days from the purchase date to be processed.